How to Unsend an Email in Outlook: A Step-by-Step Guide
Sending an email in haste or with errors can happen to anyone. Fortunately, Microsoft Outlook offers features that allow you to recall or unsend an email under certain conditions. In this guide, we’ll walk you through the steps to undo an email sent through Outlook. How to unsend an emails in outlook
Can You Unsend an Email in Outlook?
Yes, but the success of recalling an email in Outlook depends on a few factors:
- The recipient must be using Microsoft Outlook and on the same Exchange server.
- The email must not have been read by the recipient.
- Recalling emails is not available for emails sent to external domains or through non-Outlook services (e.g., Gmail).
Option 1: Using the Recall Feature in Outlook
Steps to Recall an Email:
- Open Sent Items:
- In the Outlook desktop app, go to the Sent Items folder and open the email you want to recall.
- Access the Recall Option:
- Click on the Message tab in the ribbon at the top of the screen.
- Select Actions (or More Actions, depending on your version).
- Click Recall This Message.
- Choose a Recall Option:
- A pop-up will appear with two options:
- Delete Unread Copies of This Message: This option removes the email entirely from the recipient’s inbox.
- Delete Unread Copies and Replace With a New Message: This option allows you to send a corrected email.
- Choose your preferred option and click OK.
- A pop-up will appear with two options:
- Check the Status:
- Outlook will notify you whether the recall was successful.
Option 2: Delay Sending Emails in Outlook (Preventative Measure)
To avoid future mishaps, you can set a delay for sending emails:
Steps to Delay Sending Emails:
- Go to File > Manage Rules & Alerts:
- Open the Rules and Alerts window in Outlook.
- Create a New Rule:
- Click New Rule, then choose Apply Rule on Messages I Send and click Next.
- Set a Delay:
- Select Defer Delivery by a Number of Minutes and specify the delay (e.g., 5 minutes).
- Click Finish to save the rule.
- Apply the Rule:
- From now on, emails will stay in the Outbox for the set time before being sent, giving you time to unsend manually.
Option 3: Unsend Emails with Outlook Web Version
If you’re using the Outlook web app (Outlook.com), you can recall emails only if you’ve enabled the "Undo Send" feature.
Steps to Enable Undo Send:
- Go to Settings:
- Click on the gear icon in the top-right corner and select View All Outlook Settings.
- Enable Undo Send:
- Navigate to Mail > Compose and Reply.
- Scroll down to find Undo Send and set the delay time (e.g., 10 seconds).
- Unsend an Email:
- After sending an email, a pop-up at the bottom of the screen will display an Undo option.
- Click it to stop the email from being sent.
Limitations of Recalling Emails
- External Recipients: Emails sent to non-Outlook or external addresses cannot be recalled.
- Read Emails: If the recipient has already opened the email, the recall will fail.
- Time-Sensitive: The longer you wait to recall an email, the less likely it is to succeed.
Conclusion
While Outlook’s email recall feature is handy, its effectiveness depends on several factors. For better control over your emails, consider enabling the "Undo Send" feature or using the delayed sending rule to prevent mistakes altogether.
By following these tips, you can manage your email communications with confidence and avoid embarrassing or critical errors in the future.
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